Privacy Policy
Last Updated: March 19, 2026
Introduction
Discord Chat Exporter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our iOS application.
Information We Collect
Information You Provide
- Discord Login Credentials: When you log into Discord through our app, your credentials are sent directly to Discord during the login process. We do not store, collect, or transmit your Discord password.
- Discord Username: We store your Discord username locally on your device and on our servers for account management purposes.
Automatically Collected Information
- Device Identifier: We generate and store a unique device identifier to manage your account, track usage quotas, and link your subscription.
- Usage Counts: We track the number of messages you export on our servers to enforce free tier limits (this does not include the content of the messages, only the count).
- Export History: Records of your exports (channel name, format, message count, file size, date) are stored locally on your device only. This data never leaves your device.
- Session Data: We collect session information including start/end times and total messages exported per session for service operation.
- Subscription Data: If you purchase Discord Chat Exporter Pro, we store App Store receipt data and transaction identifiers to validate and manage your purchase.
Information We Do NOT Collect
- Your Discord password
- Your Discord message content
- Your exported files or their contents
- Your location data
- Your contacts
- Any personal information beyond what's listed above
How We Use Your Information
We use the information we collect only to:
- Provide and maintain our service
- Enforce usage limits for free users
- Process and validate your purchase through RevenueCat, Apple's App Store, and our backend
- Display your username within the app
- Store export history locally on your device
- Provide customer support
Data Storage and Security
Local Storage: Export history and exported files are stored locally on your device using iOS's secure storage mechanisms. This data never leaves your device.
Server Storage: We operate a backend service hosted on Cloudflare Workers that stores:
- Your device identifier and Discord username
- Usage counts (number of messages exported, not the content)
- Session metadata (start/end times, counts)
- Purchase validation data
This data is stored in Cloudflare's D1 database infrastructure. We do not store the actual content of your Discord messages on our servers.
Data Security: All communication between the app and our servers uses HTTPS encryption. Our backend is hosted on Cloudflare's secure infrastructure.
Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties. The only data sharing that occurs is:
- Our Backend (Cloudflare): Device identifier, Discord username, usage counts, and purchase data for service operation
- RevenueCat: Anonymous subscription status information for premium feature access
- Apple App Store: Payment processing and purchase management
- Discord: When you log in, you authenticate directly with Discord
Your Rights
You have the right to:
- Access Your Data: All your data is stored locally on your device and accessible through the app
- Delete Your Data: You can delete all app data at any time through the Settings tab
- Export Your Data: You can access your export history through the History tab
- Cancel Your Purchase: Refund requests can be made through the App Store
Children's Privacy
Our service is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
Third-Party Services
Our app uses the following third-party services:
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Data Deletion
To delete all your local data from Discord Chat Exporter:
- Open the app
- Go to the Settings tab
- Tap "Delete All App Data"
- Confirm the deletion
This will permanently delete all locally stored data including your session, username, export history, and exported files.
Server Data Deletion: To request deletion of data stored on our servers, please contact us at support@discordchatexporter.com. We will process your request within 30 days.
Discord Chat Exporter